SurveyMonkey Review
SurveyMonkey – Create Surveys, Get Answers
Summary: While SurveyMonkey is the most well-known of the survey tools on the market, it’s not one of our favorites in the category. The free version is extremely stripped back, and the paid version features are offered for a better price elsewhere (Typeform), or for the same price you could go for a more powerful program (SurveyGizmo). SurveyMonkey does have the best multiple language support, so if you are planning to offer surveys in a non-standard language is worth considering.
Website: https://www.surveymonkey.com/
Twitter: @Surveymonkey
You might like SurveyMonkey if:
- You need multiple language support
- You want a program that integrates with your email marketing and customer relationship platforms
- You want to pay for certain responder demographics
- You don’t need the strongest analytics
You might prefer another if:
- You want better value for money
- You need to accept payments through your form/survey
As featured in:
Survey Monkey Survey Gizmo Typeform Qualtrics Formstack Google Forms
Best for Targeted Research Best All Rounder Best for Mobile Best Analytics Best Integration Best Low-Cost
Company Branding y BEST y y y
Own Domain Links y y y BEST y
Theme Templates y y y y y BEST
Customizable Templates y y BEST y y y
Unlimited Responses BEST y y
Save & Resume BEST y y
Offline Surveys BEST y
Logic Threading y BEST y y y y
Actions & Notifications BEST y y y y
Piping y y y y BEST y
Basic Reporting BEST y y y y y
Advanced Reporting y y BEST y
A/B Split Testing y y BEST
Pay for Selected Responses BEST y
Password Protection y y y y
Secure Links y y y y BEST
Optimized for Mobile y y BEST y y y
Accept Payment y y BEST
Exporting Data y y y y y BEST
Trial Period 7 days Free Version 14 days 14 days
Free Version yes no yes yes no Free!
Basic $25/month $25/month $25/month On request $39/month Free!
Professional $65/month (paid annually) $69/month Coming soon On request $249/month Free!
Annual Discount no 20% 20% 17%
SurveyMonkey is definitely good when it comes to a Targeted Research including Basic Reporting and Best in Class option to Pay for Selected Responses. SurveyMonkey has a good value for money and is go-to option for starting out with Forms and Surveys.
Integration is another string point of this tool: it would integrate with 19 out of 50 tools we analysed — the best result here, after Formstack.
| Survey Monkey | Survey Gizmo | Typeform | Qualtrics | Formstack | Google Forms | |
|---|---|---|---|---|---|---|
| API | y | y | y | y | y | y |
| Google Aps | y | y | ||||
| Zapier | y | y | y | y | y | |
| CRM | ||||||
| Salesforce | y | y | y | y | ||
| Hubspot | y | y | ||||
| Marketo | y | |||||
| Eventbrite | y | |||||
| Capsule | y | |||||
| Highrise | y | |||||
| Batchbook | y | |||||
| Other | ||||||
| Data Cracker | y | |||||
| Statwing | y | |||||
| Trackerbird | y | |||||
| SyncFrog | y | |||||
| HelpDesk | ||||||
| Freshdesk | y | |||||
| Zendesk | y | y | ||||
| Salesforce Desk | y | |||||
| HelpSpot | y | |||||
| MailChimp | y | y | ||||
| Exact Target | y | y | ||||
| Active Campaign | y | |||||
| Emma | y | y | ||||
| Mad Mimi | y | |||||
| iContact | y | |||||
| ConstantContact | y | |||||
| Campaign Monitor | y | |||||
| AWeber | y | |||||
| Ininbox | y | |||||
| Social Media | ||||||
| Hootsuite | y | |||||
| y | ||||||
| y | ||||||
| GroSocial | y | |||||
| Content Management | ||||||
| Wordpress | y | |||||
| Joomla | ||||||
| Drupal | y | |||||
| Typepad | y | |||||
| Dropbox | y | |||||
| Payments | ||||||
| Paypal | y | |||||
| Stripe | y | y | y | |||
| Sage Pay | y | |||||
| We pay | y | |||||
| Dwolla | y | |||||
| First Data | y |
Nominations
No distinction
Noted for Best in class Basic reporting and Targeted Research option.
Battle wins
Battle wins: 2/5
