Google Forms vs SurveyMonkey

Google Forms

Create and Analyze Surveys, for Free

google-forms review

SurveyMonkey

Create Surveys, Get answers

surveymonkey review

Round 1: Pricing

Pricing:Google FormsSurveyMonkey
BasicFree!$25/ month
ProFree!$65 /month (paid annually)

Winner

Winner: Google Forms!

Well, you can’t really beat free for pricing.  SurveyMonkey has a Basic, Pro, Premium, and Platinum plan. The Basic and Pro plans lack many features, but the Premium is the same overall cost of the Pro, except paid annually – our recommended options.

Round 2: Features

Features:Google FormsSurveyMonkey
Company Brandingyy
Own Domain Linksy
Theme TemplatesBESTy
Customizable Templatesyy
Unlimited Responsesy
Save & ResumeBEST
Offline Surveys
Logic Threadingyy
Actions & Notificationsy
Pipingyy
Basic ReportingyBEST
Advanced Reportingy
A/B Split Testingy
Pay for Selected ResponsesBEST
Password Protectiony
Secure Linksy
Optimized for Mobileyy
Accept Payment
Exporting DataBESTy

Winner

Winner: SurveyMonkey!

Google Forms has some great features available for a free program, but the advanced ones really need some scripting experience to set up. SurveyMonkey is clearer and more intuitive, as well as containing some extra features not available in Google Forms. SurveyMonkey also lets you pay to find survey responders in specific demographics.

Round 3: Integrations

Integration:Google FormsSurveyMonkey
Integration levelLOWMED/HIGH
APIYY
ZapierYY
Google ApsYY
Customer Relationship Management (Salesforce)Y
Email MarketingY
Payments
Content Management

Winner

Winner: SurveyMonkey!

You can access the Google Forms API yourself for custom development, but you can only integrate with other Google Aps or with other programs through Zapier. SurveyMonkey integrates with several email marketing and customer relationship platform.

Round 4: Language support

Google FormsSurveyMonkey
No Language Support55 Languages supported

Winner

Winner: SurveyMonkey! 

Google Forms currently does not support more than one language being displayed in you forms, though there are third-party apps that can be added as a workaround. SurveyMonkey has translations for all standard buttons and fields in 55 languages, and more than one language can be included in the same form for bilingual responders. Questions and answers are not translated automatically but there is a multilingual library of common questions available.

The battle score

Overall Winner: SurveyMonkey!

But you might prefer Google Forms if:

  • You have a low budget
  • You have scripting experience
  • You don’t mind a steep learning curve to get cheap and powerful features
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