ConstantContact
ConstantContact – Grow with Email Marketing
Summary: ConstantContact’s features are similar to many others in the category, and come at a higher cost than the budget options. Its standout feature is its intuitiveness and level of Customer Support, both on the phone and in person – you get a dedicated Campaign Advisor to help guide your efforts. It also has some interesting survey and coupon features that are popular amongst users.
Website: http://www.constantcontact.com/
Twitter: @ConstantContact
You might prefer ConstantContact if:
- You require a very intuitive program
- You like a high level of Customer Support
- You want a Campaign Advisor to help your email marketing
You might prefer another if:
- You prefer to pay less for similar features
- You need less help getting set up
As featured in:
| SalesForce Marketing Cloud | GetResponse | MailChimp | iContact | ConstantContact | DotMailer | |
|---|---|---|---|---|---|---|
| Best Premium Automation | Best Low-Cost Automation | Best Small Business All-Rounder | Best Social Media | Best for Customer Support | Best Newcomer | |
| Features | ||||||
| Customizable Templates | y | y | BEST | y | y | y |
| Landing Page Creation | y | BEST | ||||
| Google Analytics | y | y | y | y | y | y |
| Email Engagement Tracking | y | y | y | y | y | y |
| Individual Subscriber Tracking | BEST | y | y | |||
| A/B Testing | BEST | BEST | y | y | y | y |
| Social Sharing | y | y | BEST | y | y | |
| Social Listening | y | BEST | ||||
| List Segmentation | y | y | y | y | y | y |
| Behaviour Segmentation | BEST | y | y | y | ||
| Survey Tools | y | y | BEST | |||
| Custom Autoresponders | y | y | y | y | BEST | |
| Advanced Workflow Automation | BEST | y | y | y | ||
| Coupons | BEST | |||||
| Phone Support | y | y | y | BEST | y | |
| Campaign Advisor | BEST | y | ||||
| Pricing | SalesForce Marketing Cloud | GetResponse | MailChimp | iContact | ConstantContact | DotMailer |
| Trial Period | No | 30 | Free version | 30 | 30 | 30 |
| Payment style | annually | per month | per month/ pay as you go | per month | per month | per month |
| Basic | $400/month | $45/month 5000 subscribers | $50/month 5000 subscribers | $52/month 5000 subscribers | $80/month 5000 subscribers | on request |
| details | most features, minus automation studio and social listening | all features, unlimited emails, included on all paid plans | all features, unlimited emails, included on all paid plans | limited to basic analytics, automation and social features | Email Plus' package with all features | custom |
| Top-tier | $1250/month 15000 contacts (more can be added) | $250/month 50000 subscribers | $240/month 50000 subscribers | $369/month 25 000 subscribers | $110/month 10 000 subscribers, call for higher volumes | on request |
| details | advanced autoamtion features | all features, unlimited emails, included on all paid plans | all features, unlimited emails, included on all paid plans | all features, unlimited emails | all features | custom |
| Annual Discount | no | 18 % | no | 15% | 15% |
ConstantContact is highly commended for Customer Support including ‘Best in Class’ Survey tools, Coupons and Phone support. Yet, overall this solution is a bit more pricey than its peers.
ConstantContact integrates with 16 out of 46 third party software analysed while the category’s arithmetic mean is 19/46.
The software has 35% Integration Score (below average).
| Salesforce Marketing Cloud | GetResponse | MailChimp | iContact | ConstantContact | DotMailer | |
|---|---|---|---|---|---|---|
| API | y | y | y | y | y | y |
| Google Aps | y | y | y | |||
| Google Analytics | y | y | y | y | y | |
| Contact Form 123 | y | y | y | y | ||
| Zapier | y | y | y | y | y | |
| Contacts | ||||||
| Capsule CRM | y | y | y | |||
| Pipeline Deals | y | |||||
| Base CRM | y | |||||
| InfusionSoft | y | y | ||||
| Nimble | y | |||||
| Zendesk | y | y | y | |||
| SugarCRM | y | y | y | |||
| Hubspot | y | |||||
| Salesforce | y | y | y | y | y | |
| PipeDrive | y | |||||
| Insightly | y | y | ||||
| Highrise | y | y | y | y | ||
| Nutshell | y | |||||
| Batchbook | y | y | ||||
| Zoho CRM | y | y | y | y | ||
| Freshbooks | y | y | y | |||
| Microsoft Dynamics | y | y | y | |||
| CMS | ||||||
| Wordpress | y | y | y | |||
| Drupal | y | y | y | |||
| Joomla | y | y | y | |||
| Evernote | y | y | y | |||
| Dropbox | y | |||||
| Social Media | ||||||
| y | y | y | y | |||
| y | y | |||||
| Tumblr | y | |||||
| y | ||||||
| Hootsuite | y | y | ||||
| Ecommerce | ||||||
| Shopify | y | y | y | y | y | |
| Bigcommerce | y | y | y | y | y | |
| Magento | y | y | y | y | y | |
| Paypal | y | |||||
| Etsy | y | |||||
| Amazon Payments | y | |||||
| Wndsor Circle | y | y | ||||
| osCommerce | y | |||||
| WooCommerce | y | y | ||||
| 3D Cart | y | y | y | y |
Nominations
No distinction
Best in Category: Best for Customer Support
Battle wins
Battle wins: 1/5
