Qualtrics vs SurveyMonkey Review

Qualtrics

Ask Questions. Get Answers. Act Fast

qualtrics review

SurveyMonkey

Create Surveys, Get answers

surveymonkey review

Pricing

Pricing:QualtricsSurveyMonkey
BasicOn request$25/ month
ProOn request$65 /month (paid annually)

Best Cost

Best Pricing: SurveyMonkey!

Qualtrics pricing is available on request but starts around $2500/year, but its analysis features are second to none. It also has a free version up to 250 responses. SurveyMonkey offers a free version, along with Basic, Pro, Premium and Platinum packages. The features with the free and basic packages are very stripped back, but the ‘Premium’ package is almost the same price as Pro but paid annually – our recommendation.

Features

Features:QualtricsSurveyMonkey
Company Brandingyy
Own Domain Linksy
Theme Templatesyy
Customizable Templatesyy
Unlimited Responses
Save & ResumeBEST
Offline Surveysy
Logic Threadingyy
Actions & Notificationsy
Pipingyy
Basic ReportingyBEST
Advanced ReportingBESTy
A/B Split Testingy
Pay for Selected ResponsesBEST
Password Protectionyy
Secure Linksyy
Optimized for Mobileyy
Accept Payment
Exporting Datayy

Best by Features

Best by Features: Quatrics!

Qualtrics is the Ferrari of survey software, used by half of the Fortune 500 and with hundreds of ways to analyze your data. That’s not to say that SurveyMonkey is a bad choice, the Premium package has more than enough features for the average business, and there is an option to pay for survey responders who fit a required demographic.

Integrations

Integration:QualtricsSurveyMonkey
Integration levelLOWMED/HIGH
APIYY
ZapierY
Google ApsY
Customer Relationship ManagementYY
Email MarketingY
Payments
Content Management

Best by Integrations

Integrations Champion: SurveyMonkey!

Qualtrics only integrates with Salesforce but does have developer access to the API, whereas SurveyMonkey integrates directly with a number of email marketing and customer relationship management software, along with indirect integration with many more through Zapier.

Language support

QualtricsSurveyMonkey
Automatic (Machine) translation55 Languages supported
Multiple Languages in one form supportedMultiple Languages in one form supported

Best by Language Support

Language Support Winner: SurveyMonkey!

Qualtrics does not any default translations, but does support multiple languages per survey, and can automatically populate the survey with machine translation. SurveyMonkey has translations for all standard buttons and fields in 55 languages, and more than one language can be included in the same form for bilingual responders. Questions and answers are not translated automatically but there is a multilingual library of common questions available. 

The battle score

Overall Winner: Qualtrics!

But you might prefer SurveyMonkey if:

  • You don’t want to pay premium prices
  • You need responders of a specific demographic
  • You place priority on the look and customization of your surveys
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