SurveyMonkey vs Formstack

SurveyMonkey

Create Surveys, Get answers

Formstack

The Smart Way to Collect and Manage Data

Round 1: Pricing

Pricing:SurveyMonkeyFormstack
Basic$25/month$39/ month
Pro$65/month (paid annually)$249 /month

Winner

Winner: SurveyMonkey!

SurveyMonkey offers a free version, along with Basic, Pro, Premium and Platinum packages. The features with the free and basic packages are very stripped back, but the ‘Premium’ package is almost the same price as Pro but paid annually – our recommendation. Formstack’s Basic version is more advanced than most, but its Pro plan with all the best features is definitely premium pricing.

Round 2: Features

Features:SurveyMonkeyFormstack
Company Brandingyy
Own Domain LinksBEST
Theme Templatesyy
Customizable Templatesyy
Unlimited Responses
Save & ResumeBESTy
Offline Surveys
Logic Threadingyy
Actions & Notificationsy
PipingyBEST
Basic ReportingBESTy
Advanced Reportingyy
A/B Split TestingyBEST
Pay for Selected ResponsesBEST
Password Protectionyy
Secure LinksyBEST
Optimized for Mobileyy
Accept PaymentBEST
Exporting Datayy

Winner

Winner: Formstack!

Both programs have similar sets of features, however Formstack allows you to embed forms directly into your website without third party redirects, as well as accept payment directly SurveyMonkey does have a feature allowing you to pay for survey responders of a specific demographic.

Round 3: Integrations

Integration:SurveyMonkeyFormstack
Integration levelMED/HIGHHIGH
APIYY
ZapierYY
Google ApsYY
Customer Relationship ManagementYY
Email MarketingYY
PaymentsY
Content ManagementY

Winner

Winner: Formstack!

SurveyMonkey integrates directly with a number of email marketing and customer relationship management software, along with indirect integration with many more through Zapier. Formstack has the same capabilities but also integrates with content management systems and can accept payments directly.

Round 4: Language support

SurveyMonkeyFormstack
55 Languages supported21 Languages supported
Multiple Languages in one form supportedMultiple Languages in one form supported

Winner

Winner: SurveyMonkey! 

Formstack has translations for all standard buttons and fields in 21 languages, and more than one language can be included in the same form for bilingual responders. SurveyMonkey has the same capabilities in 55 languages, along with a library of standard survey questions in other languages.

The battle score

Overall Winner: Formstack!

But you might prefer SurveyMonkey if:

  • You need to pay for a specific survey demographic
  • You want to use their free version
  • You only need a low number of surveys or forms
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